ITIL® Certification Training

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IT Infrastructure library (ITIL®) is a framework for IT service providers which preaches the best practices pertaining to IT service Management. ITIL® will help organizations that use IT to align IT services with business needs. There are 4 levels of ITIL® within the qualification scheme ITIL® Foundation, ITIL® Intermediate, ITIL® Expert and ITIL® Master

ITIL® Foundation

ITIL® Foundation is the entry-level certification within the ITIL® qualification scheme. It provides an insight on the best practices that IT organizations have to adopt and adapt for effective IT Service Management. ITIL® ensures that IT services are aligned to the changing business needs and provides guidance to transform IT as a strategic asset rather than being mere service provider Learn more

ITIL® Intermediate

ITIL® Intermediate is the most sought after IT service management certification across the globe. Obtaining an ITIL® Intermediate certificate boosts your career.  ITIL® Intermediate level, which is the second level of the ITIL® Qualification Scheme, provides two streams – Service Lifecycle & Service Capability. The focus of Service Capability stream is to provide a strong understanding of processes required to design and implement ITIL®, whereas the Service Lifecycle stream focuses primarily on the management aspects of IT services. Capability Track is a Practitioner’s approach & Lifecycle Track is for managers’ way of doing

ITIL® Expert

ITIL® Expert certification is a pre-requisite for ITIL Master, the highest qualification of ITIL® Scheme. It is the most covet global certification in the field of IT Service management. The certification is awarded to the candidates who are certified on ITIL® Intermediate and MALC (Managing across the Lifecycles) qualification and gained in-depth knowledge pertaining to ITIL® Best practices and IT Service Management. ITIL® Expert qualification aids in career advancement in IT service management

ITIL® Master

There is no prescribed training or exam for ITIL® Master certification. The ITIL® Master qualification validates your practical implementation knowledge and your expertise in applying ITIL® best practices in your environment to support the business vision. There is no stipulated syllabus for ITIL® Master qualification as one can be validated based on their practical experiences.

ITIL Foundation

ITIL® Foundation

ITIL® Foundation:

ITIL® Foundation is an entry level qualification which offers a general awareness of the Service Lifecycle and the best practices one has to adopt and adapt in an IT service environment.

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ITIL Intermediate

ITIL® Intermediate

ITIL® Intermediate:

The IT Infrastructure Library or Intermediate level, which is the second level of the ITIL® Qualification Scheme, provides a second stream –Service Capability –in addition to the Service

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ITIL Expert

ITIL® Expert

ITIL® Intermediate:

The IT Infrastructure Library or Intermediate level, which is the second level of the ITIL® Qualification Scheme, provides a second stream –Service Capability –in addition to the Service

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Testimonials

Bharani Kumar Aroll

“AMAZING JOB”

The Trainer did an amazing job of making the whole learning process very easy and enjoyable. My team enjoyed every part of it and were quite participative. His ability to relate the different aspects of ITIL® Processes to real life situations were commendable.

Bharani Kumar Aroll,Vice President- India Operations,Butler America

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Training was informative”

Great Course content & Examples so far , which provided clarity on few misconceptions I had…
Kumar is really patient in answering all the questions of me however easy/stupid they might be… Thank you for that !!

Wanted to practice R along with concepts on practical problems presented by kumar during the session, that would be more exciting for me.

Aditya Bharatula, Technical Manager at Wells Fargo

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