Kammarket research manager

Job Description

Qualification

Any Graduate

Salary: Not a constraint for right candidate

Experience: 5+ year(s) (Required)

About ExcelR

ExcelR is a leading edtech company founded by distinguished alumni of IIM and ISB, dedicated to transforming careers through world-class upskilling. Recognized twice with the Deloitte Fast 50 Award, ExcelR is one of India’s fastest-growing tech companies. With an employee size of 450+, we have a strong PAN India and USA presence. With a thriving community of 300,000+ learners, ExcelR delivers impactful learning experiences across the globe. We proudly collaborate with premier institutes like IIT Madras, IIT Jammu, IIT Roorkee, and BITS Pilani, offering cutting-edge programs.

Job Title:

Key Accounts Manager / Market Research Manager (Hotels & Restaurants)

Location:

Bangalore (On-field role)

Experience Required:

Minimum 5 Years (in field surveys, market research, business development, or hospitality/hotel industry preferred)

About the Role

ExcelR is launching a large-scale training and placement program for rural youth in job roles such as Kitchen Assistants, Stewards, and Cleaning Staff, focusing on the hospitality sector in metro cities.

We are looking for experienced Key Accounts Managers who will map, engage, and collect manpower requirement data from restaurants, cafes, hotels, and food chains across Bangalore and place the deserved candidates.

Key Responsibilities

Survey & Data Collection

Identify and visit target restaurants, hotels, and food outlets in assigned zones of Bangalore.
Collect structured data on job vacancies in roles such as:
- Kitchen Assistant
- Steward / Waiter
- Cleaning/Housekeeping Staff
- Delivery Helpers, Dishwashers, etc.
Capture salary structure, shifts, working hours, perks/benefits, onboarding process, and skill expectations.

Stakeholder Engagement

Build rapport with restaurant managers, HR heads, or owners.
Explain ExcelR’s training and placement program and promote potential hiring collaboration.
Identify pain points in staffing/hiring and provide insights for ExcelR’s program design.

Reporting & Documentation

Accurately document data using mobile apps/Google Forms/CRM tools.
Ensure data validation, geo-tagging, and timely submission of survey reports.
Share daily/weekly progress reports and area-wise insights with the central operations team.

Continuous Mapping & Relationship Management

Maintain a structured database of visited outlets with updates on hiring frequency and satisfaction.
Follow up with interested restaurants for recruitment collaboration or placement support.
Keep track of industry trends in staffing/hiring practices within the hospitality sector.

Required Qualifications & Skills

Minimum 5 years of experience in:
- Field data collection
- Experience in hotel/restaurant industry is a plus but not mandatory
Knowledge of English, Kannada & Hindi
Strong interpersonal and communication skills
Tech-savvy: Familiarity with using mobile apps, forms, Excel/Google Sheets
Self-driven and comfortable with extensive field travel
Two-wheeler and valid driving license