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Course Description

What Is  ITIL® INTERMEDIATE Certification?

ITIL® Intermediate is the most sought after IT service management certification across the globe. Obtaining an ITIL® Intermediate certificate boosts your career.  ITIL® Intermediate level, which is the second level of the ITIL® Qualification Scheme, provides two streams – Service Lifecycle & Service Capability. The focus of Service Capability stream is to provide a strong understanding of processes required to design and implement ITIL®, whereas the Service Lifecycle stream focuses primarily on the management aspects of IT services. Capability Track is a Practitioner’s approach & Lifecycle Track is for managers way of doing.

ExcelR offers ITIL® intermediate certification training, exam & certification. We are considered to be one of the best ITIL® Training organizations across the globe. The material and trainers are accredited through various Examination Institutes such as EXIN and PEOPLECERT. The faculty of ExcelR have around 20 years of implementation and teaching experience and considered to be one of the best faculty in the industry. Our training curriculum is meticulously designed by industry experts to ensure knowledge acquisition and exam passing. ExcelR provides classroom, online and E-learning training on ITIL® Intermediate. We use state-of-the-art infrastructure for online and e-learning modules where participants can attend the sessions from any place across the world.

ITIL® Service Lifecycle Modules:

ExcelR is accredited to conduct training and exam on Intermediate Lifecycle Stream through Axelos. Service Lifecycle modules are most relevant to those whowants to manage and improve the IT services in the IT organization.

  • Service Strategy (SS)

ITIL® Service Strategy provides best practices pertaining to Service Strategy stage of the ITIL Service Lifecycle which helps in developing and executing IT Service provider strategy.

The purpose of Service Strategy is to understand who the customers are and how value is created and delivered to them.

  • Service Design (SD)

ExcelR offers both classroom and online training on ITIL® Intermediate Service Design (SD) certification, delivered by certified, experienced and who are considered as one of the best ITIL® trainers in the industry. We are one of the best ITIL® Intermediate Service Design (SD) training institutes. This ITIL® Intermediate SD course includes interactive ITIL® Intermediate SD classes, Courseware, 60 Day E-learning, 2 Practice Tests, ITIL® Intermediate SD exam and much more. Participants can attain 3 credits by clearing ITIL® Intermediate SD exam.

  • Service Transition (ST)

ExcelR offers both classroom and online training on ITIL® Intermediate Service Transition (ST) certification, delivered by certified, experienced and who are considered as one of the best ITIL® trainers in the industry. We are one of the best ITIL® Intermediate Service Transition (ST) training institutes. This ITIL® Intermediate ST course includes interactive ITIL® Intermediate ST classes, Courseware, 60 Day E-learning, 2 Practice Tests, ITIL® Intermediate ST exam and much more. Participants can attain 3 credits by clearing ITIL® Intermediate ST exam.

  • Service Operations (SO)

ExcelR offers both classroom and online training on ITIL® Intermediate Service Operations (SO) certification delivered by certified, experienced and who are considered as one of the best ITIL trainers in the industry. We are one of the best ITIL® Intermediate Service Operations (SO) training institutes. This ITIL® Intermediate Service Operations course includes interactive ITIL® Intermediate SO classes, Courseware, 60 Day E-learning, 2 Practice Tests, ITIL® Intermediate SO exam and much more. Participants can attain 3 credits by clearing ITIL® Intermediate Service Operations exam.

  • Continual Service Improvement (CSI)

ExcelR offers both classroom , E-learning, online training on ITIL® Intermediate Continual Service Improvement (CSI) certification, delivered by certified, experienced and who are considered as one of the best ITIL faculty in the industry. We are one of the best ITIL® Intermediate Continual Service Improvement (CSI) training institutes. This ITIL® Intermediate CSI course includes interactive ITIL® Intermediate CSI classes, Courseware, 60 Day E-learning, 2 Practice Tests, ITIL® Intermediate CSI exam and much more. Participants can attain 3 credits by clearing ITIL® Intermediate CSI exam which is a pre-requisite for ITIL® Expert certification exam.

ITIL Service Capability Modules

  • Service Offerings and Agreements (SOA)
  • Planning Protection and Optimization (PPO)
  • Release Control and Validation (RCV)
  • Operational Support and Analysis (OSA)

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Why ExcelR?

Testimonials

FAQs

  • The all new and exclusive JUMBO PASS is the latest initiative taken by ExcelR to offer you access to attend unlimited batches over the duration of 365 days. You will be able to attend unlimited number of classes for the course of your choice.
  • Each module in ITIL® Intermediate is a freestanding qualification.
  • Each module in ITIL® Intermediate is a freestanding qualification.
  • Yes, training from an Accredited Training Organization (ATO) is mandatory to get certified for ITIL® Intermediate qualifications.
  • 17 Credits are required to be qualified for ITIL® Intermediate level.
  • Accredited course material, access to E-learning, mock tests will be provided as part of this training.
  • All our trainers are qualified, accredited, experienced and passionate about training. The rich experience they carry would add value and ensures a thorough knowledge acquisition.
  • Instructor-led online training is an interactive mode of training where you and the trainer will log in at the same time and live sessions will be done virtually. These sessions will provide scope for active interaction between you and the trainer.
  • ExcelR offers a blended model of learning. In this model, you can attend classroom, instructor-led live online and e-learning (recorded sessions) with a single enrolment. A combination of these 3 will produce a synergistic impact on the learning. You can attend multiple Instructor-led live online sessions for one year from different trainers at no additional cost with the all new and exclusive JUMBO PASS.
  • It is a live instructor-led interactive session which is done at a specific time where you and the trainer will log in at the same time. The same session will be also recorded and access will be provided to revise, recap or watch any missed session.
  • Not a problem even if you miss a live ITIL Intermediate session for some reason. Every session will be recorded and access will be given to all the videos on ExcelR’s state-of-the-art Learning Management System (LMS). You can watch the recorded ITIL Intermediate sessions at your own pace and convenience.
  • Yes, after successfully completing the course you will be awarded a course completion certificate from ExcelR.
  • You can reach out to us by visiting our website and interact with our live chat support team. Our customer service representatives will assist you with all your queries. You can also send us an email at [email protected] with your query and our Subject Matter Experts / Sales Team will clarify your queries or call us on 1800-212-2120 (Toll-Free number – India), 608-218-3798 (USA), 800 800 9706 (India), 203-514-6638 (United Kingdom), 128-520-3240 (Australia).
  • The different payment methods accepted by us are
    • Cash
    • Net Banking
    • Cheque
    • Debit Card
    • Credit Card
    • PayPal
    • Visa
    • Mastercard
    • American Express
    • Discover

Global Presence

ExcelR is a training and consulting firm with its global headquarters in Houston, Texas, USA. Alongside to catering to the tailored needs of students, professionals, corporates and educational institutions across multiple locations, ExcelR opened its offices in multiple strategic locations such as Australia, Malaysia for the ASEAN market, Canada, UK, Romania taking into account the Eastern Europe and South Africa. In addition to these offices, ExcelR believes in building and nurturing future entrepreneurs through its Franchise verticals and hence has awarded in excess of 30 franchises across the globe. This ensures that our quality education and related services reach out to all corners of the world. Furthermore, this resonates with our global strategy of catering to the needs of bridging the gap between the industry and academia globally.

ExcelR's Global Presence

Accolades

 

ITIL® Intermediate Certification Training locations in Bangalore : Ammrutha halli [560092], Maruthi Seva Nagar [560033], Kuvempu Layout [560077], Bellandur [560103], Jayanagar III Block [560011], Anandnagar [560024], Nandinilayout [560096], B SK II Stage [560070], Indiranagar [560038], Yelahanka [560063], Chickpet [560053], Domlur [560071], Bansashankari III Stage [560085], Vimanapura [560017], Nagarbhavi [560072], Basaveshwaranagar [560079], Bommanahalli [560068], Mico Layout [560076], Electronic City [560100], Taverekere [560029], Nehru Nagar [560020], Agram[560007], Halsuru Pete [560002], Basavanagudi [560004], R.M.V. Extension II [560094], Jayanagar [560041], Carmelaram [560035], New Thippasandra [560075], Kanakanagar [560032], Nayandahalli [560039], Fraser Town [560005], Jalahalli East [560014], Kacharakanahalli [560084], Malleswaram West [560055], Bannerghatta [560083], Srirampuram [560021], Rajarajeshwarinagar [560098], Sivan Chetty Gardens [560042], Dommasandra [562125], Whitefield [560066], Vidyaranyapura [560097], Bolare [560082], Mathikere [560054], Doddanekkundi [560037], Hampinnagar [560104], C.V.Raman Nagar [560093], Chikkabanavara [560090], Attur [560064], Kumbalagodu [560074], Bhattarahalli [560049], Chikkalasandra [560061], Sharada Nagar [560065], Jalahalli West [560015], H.K.P Road [560051], Jp Nagar III Phase [560078], Sadashiva nagar [560080], Krishnarajapuram R S [560016], Mahalakshipuram Layout [560086], Guddadahalli [560026], Chudenapura [560060], Vidhana Soudha [560001], Shanthinagar [560027], Rajaji Nagar [560010], Chandapura [560099], Ramakrishna Hegde Nagar [560045], Shalabh Bhatnagar [560012], Peenya [560058], Ashoknagar [560050], Jalahalli Nacen [560013], Banawadi [560043], Malleswaram [560003], Doddakallasandra [560062], K.G Road [560009], Muthusandra [560087], Mallathahalli [560056], JC Nagar [560006], Chamrajpet [560018], HSR Layout [560102], Devanagundi [560067], Yeswanthpura [560022], Mahadevapura [560048],Hulsur Bazaar [560008],Magadi Road [560023], Adugodi [560030], Bagalgunte [560073], Devasandra [560036], Rv Niketan [560059], Narasimharaja Colony [560019], Koramangala VI Bk [560095], Agara [560034], Vijayanagar East [560040], Benson Town [560046], Viveknagar S.O [560047], Dasarahalli [560057], Bapagrama [560091], Richmond Town [560025].

 

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